one. Your order will be delivered by a local courier company., After order confirmation, delivery will take an additional 2-4 business days.

II. Regarding shipping costs, shipping to other regions (such as Macau, Taiwan, China, foreign countries, etc.)Click here to inquire)

three. All estimated delivery dates and times are only our estimates. We will do our best to ship as early as possible, but we will not be liable for any loss or damage caused by delays or failure to deliver.

Four. Upon receiving your order, please verify the goods and quantity immediately. Customers must count the types and quantities of the ordered goods with the delivery person in person. If a customer waives the right to count or inspect the goods in person, and any problems are discovered afterward, our company will not be responsible. We also do not accept any returns based on personal reasons.

five. Once the courier company has picked up the package, refunds are not accepted; only replacements are available. Replacement services are only applicable to goods that are not damaged by human error or delivered incorrectly.

six. Unless otherwise stated, all prices and other charges we provide are in Hong Kong dollars. (HKD) This is a unit, and the right to change it is reserved.

sevenPre-ordered goodsOwnership of the above-mentioned goods remains with the company until payment is settled or the cheque is transferred. 

eight. For returned or exchanged items, please retain the receipt, complete packaging, accessories, instruction manual, and maintenance slip.(If so).

Nine. All postage, courier fees, and online payment processing fees incurred for returns and exchanges shall be borne by the customer.

10. All order cancellations generatedAll online payment processing fees must be borne by the customer, with a minimum of five percent of the total order price.

eleven. If you have any questionsYUENYE WAREHOUSE They all have the final say.

 

Maintenance and repair:

1. Damage caused by human factors, such as wear and tear, cracks, exposure to ultraviolet light (which is considered natural wear and tear), improper use, and negligence, is not covered by the warranty.

2. All repaired items must be properly cleaned; any uncleaned items will not be accepted for inspection or repair.

3. Products covered by the warranty terms have a one-year warranty period during which free repairs are provided. Products not covered by the warranty terms may be repaired if possible, but a repair fee will apply. Products that do not meet the warranty or repair requirements (such as damage caused by human error, negligence, accidents, unauthorized modifications, natural wear and tear, failure to follow the instructions, or expired warranty period) are not covered under warranty.

4. In any case, the customer must provideYUENYE WAREHOUSEValid receipts (showing the purchase date) must be issued and must be within the one-year warranty period; otherwise, they will not be accepted.

 

Payment method:Currently, Mastercard, Visa, American Express, and Shop Pay are accepted.
Apple Pay, Google Pay, WeChat Pay, Alipay, FPS (Faster Payment System), UnionPay. PayMe (please contact via WhatsApp/IG to place an order).